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POOLS - SPAS - FOUNTAINS 
We Do It All!

Whether you need regular maintenance, service,
a renovation, or a new pool, spa, or fountain, Payton's Pools is the only company that provides a 'Payton-Perfect' guarantee.
 
What is 'Payton-Perfect'?

Strive for perfection, settle for excellence!  Anything less isn't 'Payton-Perfect'.


ASSESSMENT REQUEST

You Have Many Choices, So Why Choose Payton's Pools?

Simply put . . . we provide the best service available in the DFW Metroplex!  We aren't the cheapest, we aren't the most expensive, we are simply the best!

Our Maintenance Service is second to none.  Other companies talk about a 23 point system check, but Payton's Pools doesn't have a generic 23 point system check, we tailor our service plan to meet your needs and address any issues that are noticed during our weekly inspection.  You can rest assured that your pool is chemically balanced, your equipment is operating at the optimal range, and your water is clean and safe for your family to swim in.

Our Service Department is the reason most people switch to Payton's Pools.  Time after time our service technician will solve a problem that other companies have not been able to resolve.  If you have an issue that you are having difficulty resolving, let a Payton's Pools service technician resolve it for you.

Our Construction Department is headed by a construction engineer.  Whether you are building a new pool or renovating an existing pool, having a construction engineer managing the project insures that proper construction methods and materials are being used.  This gives you peace of mind knowing that your project is being constructed the correct way, insuring maximum life and enjoyment out of your investment.

Oops!  They Should Have Called Payton's Pools

Did you know that draining a pool without taking the proper steps, can lift a pool out of the ground? 

Apparently neither did the company working on this pool. 

You don't want to come home from work to see a sight like this, call Payton's Pools and get the job done right the first time, without headaches and lawsuits.
Picture

Improper Pool Heater Installation Causes Death

August  23, 2013
By Marcelle Dibrell

Police are still investigating a series of possibly negligent actions that precluded the deaths of three hotel guests in a Best Western Hotel in Boone, North Carolina.

In spite of clear warnings on the owner’s manual of a Jandy Lite2 pool and spa heater, maintenance staff apparently failed to install carbon monoxide detectors when they installed a heater that is suspected of leaking the gas that caused the deaths. Investigations began in April this year with the mysterious deaths of a Washington state couple, Daryl and Shirley Jenkins, both in their 70s, and are still ongoing following the subsequent June 8 death of 11-year-old Jeffrey Williams. Williams’ mother was hospitalized and is recovering. All occupied the Boone Best Western room 225.

On June 1, following the Jenkins’ deaths, the state medical examiner sent a report to the Watauga County Medical Examiner, Dr. Brent Hall, which showed a lethal amount of carbon monoxide in the blood of Shirley Jenkins. Apparently no action was taken. Officials at the scene of the Jenkins' death did not immediately suspect carbon monoxide poisoning. Fire officials didn’t test for carbon monoxide at the scene. The medical examiner, Dr. Hall, didn’t visit the scene, nor did he request a rushed toxicology report. And one week after the cause of Jenkins death had been made available, Jeffrey Williams died in the same hotel room.

And the buck doesn’t stop here.

Police have since identified a number of locations where the heater’s ventilation system was leaking. The ventilation fan was also non-operational. The actual heater was five years old when it was moved to the Best Western Hotel from a Sleep Inn in 2011. A permit and inspection are required to reinstall or relocate a commercial pool heater in North Carolina, but none was obtained. Originally propane fired, the heater was converted to natural gas in 2012. The hotel hired a company called Independence Oil and Gas to convert appliances in the hotel and install new equipment if the equipment could not be converted. And while conversions of this type are common, the owner’s manual explicitly warns against doing so. In March, inspectors reviewed and passed the heater’s conversion, but were unaware that the heater had been moved from a different location. The investigation is ongoing, and litigation is probable.

While it is easy to sit in judgment, now that the facts are known, strict adherence to the owner’s manual might have prevented the deadly domino effect that followed.

Information for this story comes from the Charlotte News And Observer.

Qualifications

Payton's Pools is fully insured
Payton's Pools is a Texas Registered Company
Payton's Pools Service Technicians are Residential Appliance Installer (RAI) Certified
Payton's Pools possesses a current Residential Appliance Installer (RAI) Contractor License
Payton's Pools Service and Maintenance Technicians maintain current Certified Pool/Spa Operator (CPO) Certifications
Payton's Pools only uses fully insured, qualified, and highly experienced subcontractors for building, renovations, and landscaping

Counties We Serve: 

Collin, Dallas, Denton, Ellis, Hunt, Johnson, Kaufman, Parker,
Rockwall, Tarrant,
& Wise

What Our Customers Have To Say:

My Pool Loves Mandy And Louis!

Having been in the Restaurant business for over forty years, customer service has been my life line. Owning a large and older pool with 30 year old bells and whistles had been a pain in my back until Mandy, Louis and their team entered the saga. They truly know the ins and outs of finding the problem and fixing it. I thank them!

                                                    Gene Street, Restauranteur 




         

Refreshing Change From The Customer Service I Am Used To! 

I have used Payton's Pools multiple times for work on my older pool. Their ability to correctly diagnose issues over the phone, and react quickly and efficiently to fix things has been outstanding. The level of personal attention I receive from their staff has been a refreshing change from the customer service I am used to receiving from other companies. I have recommended them to many of my friends and will continue to do so.

                                                                                                  Jason Sellers